Breakfast very well, enough, just the main subject some Indian and all people doesn't have to be familiar with this taste variety. Would be great more International on soup, food, rice i.e. forexample Bryani Rice not to be everyone's favorite because of really hot spicy!! On the other hand drink side can be added on breakfast room at mornings for avoid too much crowded room.
Haluk
December 2023
Staff were excellent. They gave us the room as soon as we arrived even though there was still time for our checkin. We had reached after a long flight of travel with our kids and did not make us wait which was excellent as not many would do that. My son is on wheelchair and they took extra care to make sure we were comfortable and were always ready for help. Location is super convenient from metro station so it was very easy to travel. Breakfast choice was amazing.. They even had Indian chai which was great. We are happy to stay here again if we go to Dubai again.
Deepa
January 2024
Our checkin was nice and smooth, from the porters to the receptionist, breakfast waiters and waitresses, they were all welcoming. We also came in 1 hr early before check in time and our room was offered to us which was plus as we travelled overnight. We loved the breakfast, we had this for 4 days although same selections offered each day, we just have to try different things everytime, my favourite bar is the fruit and salad bars (this is a good selection for an early brunch). Additionally the young guy who was doing housekeeping offered extra complimentary water which was kind and they always check if we wanted our room refreshed when we are in. The lifeguards offered good support too when using the pool, they work so hard in that place. The location was great, all good restaurant around and the city centre is right next door with a few more selection of food, there’s also a day to day shop for cheap souvenirs shop and alot of perfume selection. To top it all gold souq is only 20aed away from the hotel on the taxi, metro is a few walks away, burj khalifa is also cheap if taxi one way, and the airport departures was only 14.50 aed, Wow! If you want good value for money Deira is the place!
Marijoy
June 2023
Breakfast was nice. It was a full buffet with variety. The staffs are all so friendly always going the extra mile. Khin was always smiling and friendly. The manager Ashish wow he was also very nice to us. There was no poached eggs with salmon in the buffet and when he over heard my husband ask the chef he went out of his way to organise it for my husband. We left the hotel early morning at 5am and Ashish made sure he organise a small bag with some fruits and pastries for my children. Wow! I'm truly impressed with the level of service at this hotel.
Georgettw
April 2023
Location of the hotel is fantastic as its close to Main highway road so you waste very little time commuting. The City Centre opposite hotel offers great choice for food and shopping.
B-daisy
February 2024
The male employees were very friendly and the Asian lady with short hair with glasses on the entrance from the breakfast welcome. The male employees were very friendly and the Asian woman at the breakfast entrance with short hair and glasses was very nice. The room was also spacious and clean.
Solenka
April 2023
Surprising really not for any particular reason but I normally stick to a certain location and hotel, on this occasion I found Novotel to be cheaper, and the location appear to be Good as well as the reviews were saying that the location is good. When I arrived I realised that not only was the location ideal but also the room was very nice and facilities were just right, this would definitely be my new place to stay.
Diaa
July 2023
The staff were very responsive. Concierge and Housekeeping staff were always helpful as was Reception Desk. Location is excellent especially if you intend to spend most time near Deira area and then you can goto City Center across the road and enjoy shopping also without as much stress on legs as you would get if shopping in large Dubai Mall.
Am4fun
October 2023
All the stuffes are super nice and professional, their hospitality is AMAZING! We enjoyed breakfast buffet . The room was clean but no window no fresh air, small humid. The location is very convenient to the deira city mall, Airport and so on. The price we played was fair. We enjoyed our stay, thanks to all Novotel deira city center employees!
Elzabeth
July 2023
1. We appreciate the excellent service that my family received from Ayu Appam in charge of baggage handling. He was very nice to us especially when we were checking out. He is very very professional. Thank you 2. The New Year party on 31/12/2022 was very well organised and we enjoyed especially the dinner, music and the new year fireworks. Thank you and keep it up 3. Generally the staff at reception, restaurant, concierge were very supportive and we enjoyed our stay. I would recommend my friends to stay at this hote 4. The hotel location is very nice especially the proximity to Deira shopping center and the DXB Airport. Thank you
Eric
January 2023
Reservations:
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